Thoughts about current site 1414 Responses

Last post: 2 years, 2 months ago | Thread started: Mar 14, 10, 3:04 p.m.

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Out of context: Response #11 [Mar 14, 10, 3:04 p.m.]

• luckyorphan

  One more:

  So, I clicked "Find out more about us" and was taken to a page where I am presented with an action figure, three paragraphs of text and a link to download a word doc.

  I downloaded the doc, and found the following:
  • far too many (relevant and understandable) questions.
  • nothing on page three.
  • and a few other things that I feel are inappropriate, like asking someone to include the budget for their project in the kick-off paper.

  1. I have yet to meet a client who had the time or patience to fill out a form and email it back. If they like the work, they email a first contact, and from there, it's direct phone calls and emails.
  2. If you are a web design company, why are you offering a word doc form? All of that info in your form should be designed into an online form that potential clients can fill out quickly and hit 'Send'.

  That being said, if you want someone to fill out a form, you better make it very very short. Limit it to five questions, if possible.

  But frankly, I would rethink the need for a form beyond a simple 'Contact Us' email form. Name, email, phone and reason for contacting with a text field for writing more should be enough.

  I hope this is helping.

  • P.s. If I didn't have the URL, I would have to work pretty hard to read your logo at that size on your site.– luckyorphan

  

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