Ungrateful client
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- honest
We got dropped by one of those ungrateful clients who are overly demanding and less than swift when responding to invoices.
We sent them a CD with the All Saints song – Never Ever with a mock survey form you get at restaurants about customer service.
"A few questions that I need to know
how you could ever hurt me so,
I need to know what I've done wrong
and how long it's been going on,
Was it that I never paid enough attention?
Or did I not give enough affection?
Not only will your answers keep me sane
but I'll know never to make the same mistake again.You can tell me to my face or even on the phone, You can write it in a letter, either way, I have to know.
Did I never treat you right?
Did I always start the fight?
Either way, I'm going out of my mind
all the answers to my questions
I have to find.The MD called up and said the package shone the light on a few truths and they called a meeting next week to take us back. Pity their marketing manager got canned.
- billrodgers1
ballsy.
- Samush0
true story?
- Josev0
"verly demanding and less than swift when responding to invoices."
are there any other types of clients?
- just don't work until the last invoice is paid, works for me - they get the picture pretty quickly.doesnotexist
- freakpelican1
Searched for a similar post to see if this had been specifically addressed.
Client from hell, 30% paid into a long haul project and decides they are in over their head with their new business so drops us and tells us how happy they were with our work as they are doing it.
Promised to pay the remainder of the project bc we had obviously finished the milestones required. Then we get a call from their lawyer with a load of b***s**t that is completely baseless and only a ploy to make their lack of payment seem justified. I've always thought "Don't sue them for what's owed, F' lawyers and legal battles just move on"
Now with this particular client i am ready to take them to the limit of what's possible to ruin their business and it's a really crap headspace to be in.
If you are managing someones shopify store, social media and print production can you justify legally taking their website down and cancelling a print job before it gets delivered to them? Currently owed 60% of the total invoice. I want blood on this one, and all that does is put me into a mode that halts all other productivity. Maybe i should have posted this in blog >:(
- have you tried sending them the All Saints CD?fruitsalad
- They should get what they paid for, the rest is up to you and the reputation you want.zarkonite
- Ungrateful CLINTutopian
- Thanks for keeping the language clean. It's about time QBN classed up its act a little bit.sarahfailin
- lol @ the dogsgrotesk_neue
- freakpelican1
"They should get what they paid for, the rest is up to you and the reputation you want."
I take that note into consideration.... and then i get angry all over again bc they got 95% of the deliverables and the only thing they were waiting for is a print job that is on the way to my studio.
They are only 30% payed up and have almost all of the work online. I am still admin or owner of a lot of the domain, hosting, social media. It is so tough not to go on a scorch the earth rampage right now. "Reputation" concerns is the only thing keeping me a bit sane on this one.
- does the contract state anything about deliverables upon full payment... or something?Knuckleberry
- ^doesnotexist
- I'd avoid scorching any earth, but I guess you could lock them out of all the accounts - change passwords etc - until they pay.hans_glib
- That can open you up to a legal shit storm. Be careful.formed
- lock them out but don't take it down. they'll need the logins to fulfill orders so they'll be getting back to you soon :)shellie
- also if the print job is on the way to your studio, keep it. don't deliver it to them but don't cancel the job.shellie
- just take them down and blame the dns not being payedArchitectofFate
- Peter-1
What the hell is a cd?
- ********0
cool
- ********0
get the fuck outta here
- sureshot0
tell em to go suck their own cocks and cunts.
- "Go suck your own cunt!" < I'm keeping this one in my back pocket for sure.sarahfailin