zappos
zappos
Out of context: Reply #14
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- Point50
I find their customer service a gift and a curse; they're like the neighbor that bugs you because they're too nice. Buying shoes from them is a moot point for me because I need to try shoes on before purchasing them, and I can't be bothered re-tape a box and get it to UPS to return it, then wait x-amount of days for the right size. And their prices aren't all that.
and their sites suck.
and they're rich.
... and cultish.