In-House Work Order

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  • voiceof

    If you work in-house what is you process for submitting work orders? Does anyone have examples of forms people must fill out before requesting work that they would be willing to share?

    I work at a small company who has outgrown the informal email or walk down the hall. I want to put something in place that forces the "client" to do a little thinking about what they want and when they really need it before coming to us.

    Anything you can share regarding your process would be helpful.

  • ben_0

    Get at me and I'd be happy to share my approach - for context, about a year ago I was brought on to develop an in-house creative studio for a company that's gone years and years without any semblance of order. So I've spent the past year doing what you're about to try and do - nowhere near done (the company is pretty large) but I can offer you some help for sure.

  • dibec0

    Workzone. Probably too complex for your needs.

    At times, we do ask our internal clients to complete briefs.

  • monospaced2

    We send out a blank document with these fields to fill out. Sometimes they fill it out well, most times they don't.

    Creative brief
    Title of project:
    Date(s):

    Line of Service:
    Sector:
    Business unit:
    Client/contact:

    Please summarize this project

    What goals do you want to achieve with this project?

    What pain points (if any) should this effort alleviate?

    Who is the target audience?

    Is there a secondary audience?

    What are the deliverables?

    How will this project be delivered to your audience?

    What budget considerations are there for this project?

    What major points must be communicated?

    Provide one sentence that defines your message or would help it break through the noise.

    What is the current perception of your marketing effort, program, or project and why?

    How will this project change that perception or make us distinctive?

    What is voice and tone of the project?

    How will you measure the success of this program?

    Are there existing pieces that this project must work with?

    What resources do you suggest for research in order to learn more about your program or project?