New Contract?
- Started
- Last post
- 4 Responses
- bklyndroobeki
What to do if your Contract Agreement is over (a month ago) and the client has all paid up for the work, but there have been delays; they deliver their NEAR-final edits (that aren't simple edits) a month and a half later. New copy + edits, and more pages.
New Contract? New quote?
Thoughts?
- formed0
Why would your contract only cover one month? Was it based on time and not deliverables?
I use one contract, then service orders for all the work (that reference the original contract). This makes ALL future work just a simple page with the scope outlined, but no legal blah blah.
I'd just do it, personally. Get it done, keep them happy, move on. If you need to charge more (or its really far out of scope), then an email should be good enough for documentation.
- bklyndroobeki0
They had a print deadline that has passed. The project was due w/ a quick turn around of 1 week. I let them know it was impossible to turn around a 70pg print job in 1 week (and gave them a timeline of 1mo. 1wk to proof), especially w/ copy that wasn't totally ready.
They are a great client who I want to keep working with, more so with Web project. Just wondering what the protocol is.
I hate late nights and busy wknds.
- formed0
It always sucks when clients push for the oh-so-important deadline, then once you rush to get it done, extend it for a few more changes.
I just make it really clear that it is a "push" to meet a deadline and the agreed assumption is that is the final. I don't kill them for minor changes, but I make it clear that working longer hours is working longer hours.
Most people will understand and keep that in mind. At the end, you want a client that is happy.
I'd just discuss it with them. Sometimes they'll offer something like "ok, well how much would it cost for this?" or "what can we get done that is reasonable". A pleasant conversation can go a long way and a little negotiation can often times keep them happy w/o you going overboard with extra effort.
Great client, then keep them happy.
- doesnotexist0
you should have language in your agreement for what happens when a project stalls and then begins again. generally if a deadline passes fines/penalties kick in when it's fucking up production and a bunch of other connected deliverables down the line. doesn't sound like that's the case here, they just moved their print date.
- new contract or just give them an estimate by email, have them agree, do the work, send an invoice.doesnotexist