Non-payment Recourse? 1313 Responses

Last post: 9 months, 1 week ago | Thread started: Aug 12, 12, 10:58 a.m.

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• chalk

  This guy squeezed my agency for HOURS of work on the clock and in overtime and now refuses to pay their large bill. This nut bag had the audacity to call our team in the wee hours of the morning, bitch about creative, then praise us in the same breath for putting up with his neuroticism.

  This guy had a site he wanted built into Hubspot (which is absolutely garbage btw, refuse to work with it—trust me!), had ZERO clue of its limitations (which we informed him of several times), and is now refusing payment because he isn't happy with the final result. The final site design is pretty awesome, but thanks to Hubspot, it has been significantly diminished in terms of quality and functionality.

  We would have put a CSS Killswitch on this site but Hubspot didn't Allow external style sheets. Any ideas for legal payback? We don't have access to FTP or Hubspot any longer to take down our files either.

  Aug 12, 12, 10:58 a.m. – Permalink

• monospaced

  Let your agency handle it.

  • Also, HOURS? That's insane! If you said minutes I might be like, "okay," but, HOURS?– monospaced1/5

    No site takes HOURS to create.– monospaced2/5

    We structure projects on resource hours at times.– chalk3/5

    lol– formed4/5

    "No site takes HOURS to create."
    im doing something wrong– moldero5/5

  

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  Dog-earAug 12, 12, 10:59 a.m. – Permalink

• monospaced

  Anyway, in all seriousness, watch this:
  http://vimeo.com/22053820

  

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  Dog-earAug 12, 12, 11:01 a.m. – Permalink

• monospaced

  And this:

  

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  Dog-earAug 12, 12, 11:01 a.m. – Permalink

• chalk

  As a partner, it's my agency too.

  

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  Dog-earAug 12, 12, 11:04 a.m. – Permalink

• formed

  Contracts? Letter from Lawyers? Down payments?

  If no to above, then you are screwed.

  • I wouldnt go that far, he still may have some recourse. But hopefully this will be enough to make him/them use proper contracts in the future.– Josev1/2

    contracts in the future.– Josev2/2

  

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  Dog-earAug 12, 12, 11:06 a.m. – Permalink

• monospaced

  Just reference the legal ramifications that are clearly stated and defined in your contracts and invoices. Point out the late payment fees and the course you take when no payment is received. If the client doesn't live up to their end, you proceed with the legal actions you defined in the contract. It's that simple. You have those, right?

  • I mean, you're a partner in an agency. And this guy wasted HOURS of your time.– monospaced1/4

    We have contracts etc but would be expensive legal battle across state lines.– chalk2/4

    It shouldn't be expensive if your contract is comprehensive.– monospaced3/4

    and the contracts should state legal issues are handled in your state, anyway– formed4/4

  

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  Dog-earAug 12, 12, 11:09 a.m. – Permalink

• chalk

  The Internet: making Ben cooler than he is in real life since 2008.

  • nice comeback; good luck– monospaced1/5

    why don't you use your other account, dylan?
    http://www.qbn.com/d…– monospaced2/5

    Also, what did you expect?– monospaced3/5

    Because this is the one I was logged into on my phone?– chalk4/5

    Are you asking me?– monospaced5/5

  

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  Dog-earAug 12, 12, 11:13 a.m. – Permalink

• cannonball1978

  Lern 2 pick clients

  • +1– noneck

  

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  Dog-earAug 12, 12, 11:45 a.m. – Permalink

• bjladams

  hey man, you know our mutual friend hq is a lawyer? give him a shout-

  • not a bad idea.– chalk

  

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  Dog-earAug 12, 12, 12:07 p.m. – Permalink

• Llyod

  letter from a law firm

  

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  Dog-earAug 12, 12, 2:19 p.m. – Permalink

• Llyod

  also as a large client shouldn't you working with a deposit?

  • Not client, project– Llyod

  

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  Dog-earAug 12, 12, 2:21 p.m. – Permalink

• ukit2

  Sounds pretty good, a company that works for free and has no idea how to recover payment.

  Are you accepting new jobs?:)

  

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  Dog-earAug 13, 12, 1:11 a.m. – Permalink

• lowimpakt

  every time these threads come up i get equally depressed and angry

  

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  Dog-earAug 13, 12, 2:59 a.m. – Permalink