Iphone Rate Plan Deception 2525 Responses

Last post: 2 months, 4 weeks ago | Thread started: Sep 5, 08, 8:27 a.m.

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• mg33

  Here's a good one for you:

  I just reviewed my first iphone 3g bill summary just to see what the charges were even though the bill isn't due until September 25th.

  While I'm sure I read this on the web that the iphone monthly cost includes a $30 data plan or whatever you want to call it, the employee that sold me the phone and got me signed up in the Chicago Apple store NEVER ONCE EXPLAINED THAT. In fact, I feel 99.9% sure that the product documentation on the tables at the store do not include that.

  The employee flat out told me that the $39.99 rate plan included unlimited Internet usage. I would swear on a bible to it. Never once mentioned the $30 added to the $39.99 for Internet usage.

  Has anyone else experienced this? I've been on the phone with AT&T for over 30 minutes trying to figure out why my first bill was so high, and they mentioned that - news to me.

  I am completely planning to go to the Apple store after work to look at the documentation signs on the iphone tables there that the use for rate and service plans. I can't believe they hid this fact from me or anyone else.

  Sep 5, 08, 8:27 a.m. – Permalink

• ninjasavant

  The employees at cell phone stores are pretty uneducated, its a minimum wage gig. As for the data plan charge, its pretty well documented. It was actually a pretty big deal that the data plan was going up $10. Not to belittle the bad experience you had but I'm pretty sure you'll see the 'fine print' pretty quickly.

  

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  Dog-earSep 5, 08, 8:30 a.m. – Permalink

• ninjasavant

  I said pretty way too much up there.

  • pretty much.– ian

  

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  Dog-earSep 5, 08, 8:31 a.m. – Permalink

• dibec

  http://www.wireless.att.com/cell…

  

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  Dog-earSep 5, 08, 8:35 a.m. – Permalink

• ArmandoEstrada

  i dont see a $39.99 a month plan. i dont want to be mean here, but its been pretty much public knowledge since the original iphone that ALL iphone plans include a data plan.

  • true, but it sure feels shitty to feel like you got burned. haha– redrum

  

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  Dog-earSep 5, 08, 8:43 a.m. – Permalink

• ArmandoEstrada

  

  • $39.99 voice + $30 data = $69.99– mude

  

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  Dog-earSep 5, 08, 8:43 a.m. – Permalink

• mattiaBK

  I first got that plan, and they told exactly how it was going to cost me $69.99 a month ( $39.99 for the 450 minutes individual plan+$30 for internet). No surprises there.

  I then got a second iPhone and switched to the family plan.

  • is it cheaper if u have a family plan?– mgabella

  

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  Dog-earSep 5, 08, 8:47 a.m. – Permalink

• 23kon

  in the UK, o2 does free web usage.
  click TARIFS tab
  http://o2.co.uk/iphone/paymonthl…

  

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  Dog-earSep 5, 08, 8:50 a.m. – Permalink

• sherman

  Sucks dude, Im quickly learning that wireless communication is a scam.

  Some schmuck at rogers pushed a 2nd iphone order through on my account with the completely wrong details and ported over our home phone number to this iphone I never ordered. now we have no land line for 2 weeks while its gets sorted out.

  I've had my iphone for 2 days and I've spend probably 5 hours on the phone with them because their employees never elaborate on anything. I have to now write down all of my questions as they come up and write down the employees answer.

  FUCK

  • sounds like a massive headache. Was it worth the iPhone?– D_Dot1/2

    ive only had it for 2 days and so far the shit ive went through sucks but the phone is thing of beauty– sherman2/2

  

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  Dog-earSep 5, 08, 8:52 a.m. – Permalink

• sherman

  Its like ordering a meal in a highend restaurant where you pick and choose your services and pay individually for each one. But the catch is your not ordering from a menu, just some willynilly off the top of my head thought like "oh what about voicemail".

  Their employees should break it down.

  Im scared to get my first bill.

  • the lack of transparency in dealing with wireless plans is the worst– sherman

  

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  Dog-earSep 5, 08, 8:54 a.m. – Permalink

• sherman

  dealing with Rogers is like walking blindfolded on acid through Wal-Mart with zombie employees throwing moldy fruit at you.

  • Rogers usually fixes stuff for you (I have a cousin who works there) but they are a pain in the ass to deal with.– Jaline1/2

    yeah they do but its just all the running around and phone calling that sucks– sherman2/2

  

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  Dog-earSep 5, 08, 8:55 a.m. – Permalink

• MrDinky

  my last bill was $892, this month $283

  

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  Dog-earSep 5, 08, 8:55 a.m. – Permalink

• MrDinky

  

  • this is old one– MrDinky

  

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  Dog-earSep 5, 08, 8:57 a.m. – Permalink

• tkmeister

  No mobile carriers will ever give you unlimited data plan + minutes for that cheap.

  AT&T's iPhone plan is a bit too high though. I pay about $60 for 600min + unlimited data(t-zone).

  

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  Dog-earSep 5, 08, 9:05 a.m. – Permalink

• blackspade

  this is why i aint forking out for no iPhone, I dont need no more monthly bills, 10£ a month for unlimited texts, im happy.

  

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  Dog-earSep 5, 08, 9:14 a.m. – Permalink

• roundabout

  So the contact and Iphone on the lowest monthly contract of £70 a month is going to cost you over 1K a year. hahahahahaha, that a fucking joke. I would prefer to go on holiday for 2 weeks and have a crap phone.

  

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  Dog-earSep 5, 08, 9:22 a.m. – Permalink

• Soler

  Do you live in a cave where you can't check rate plans online? They clearly tell you everything in the store for those who don't know already. Nut up and pay the bill.

  

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  Dog-earSep 5, 08, 9:27 a.m. – Permalink

• mg33

  Thanks for the info. I'm fine with the price, love the phone, all will be well with a normal bill.

  I'm still going to the store to find a printout of their information. I feel very sure that they mislead me in store about the monthly cost.

  

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  Dog-earSep 5, 08, 9:28 a.m. – Permalink

• epete22

  so how much does an iphone cost a month?

  

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  Dog-earSep 5, 08, 9:31 a.m. – Permalink

• epete22

  and look dude. they dont have to explain anything to you. it's all in the fine print. It's your job to read the contract or disclaimers before you make any purchase or agreement for a particular service. Now if their advertising in store is wrong; then you have a case.

  

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  Dog-earSep 5, 08, 9:32 a.m. – Permalink

• flavorful

  This is my first actual phone usage bill with AT&T and it came out to $172.03.

  But at least I knew about the $30 Data Plan that all iPhone contracts. I felt it was pretty self explanatory in that they tried to purposely separate the fact by not putting the data plan by the rate but defining it well in another section of that grid thing.

  

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  Dog-earSep 5, 08, 10:45 a.m. – Permalink