Skip to main content

Illustrator Problem...shift key not working 1919 Responses

Last post: 4 weeks ago | Thread started: Aug 8, 08, 11:42 a.m.

RespondNew TopicDisable Images

  • session

    I turned my computer on and went into illustrator (cs3) and realized that shift key wasn't working. Im not sure its something in my preferences or a glitch. When I expand something and hold down the shift key it doesn't hold the proportions...it warps all over the place. I restarted but it didn't fix the problem. Anybody have this problem? Im stuck

    Aug 8, 08, 11:42 a.m. – Permalink
  • arthur

    restart program - still a problem, restart computer

    + add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 11:52 a.m. – Permalink
  • benfal99

    trash preferences

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 11:52 a.m. – Permalink
  • session

    trash preferences?

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 11:54 a.m. – Permalink
  • benfal99

    yep, SEARCH illustrator preferences on your computer. and trash it.

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 11:55 a.m. – Permalink
  • benfal99

    wont break anything

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 11:55 a.m. – Permalink
  • horton

    i previously posted a bunch of possible trouble shoots for this and related issues... may take a while to find the thread.

    but one of the suggested problems i do remember is (believe or not) MS Office... its a known issue that if your MS installs are not up to date it can cause these keyboard issues in CS3.

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, noon – Permalink
  • session

    benfall99 was right...trashed the illustrator files, restarted the computer and I got my shift key back. Thank you so much...you saved me a trip to the apple store!

    have a great wkd!

    + add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 12:06 p.m. – Permalink
  • session

    Looks like the fix was only temporary....Horton? Could you find that thread you where talking about?

    • is your shift key broken?– epete22
    + add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 1:43 p.m. – Permalink
  • session

    I don think so because it works fine when use it on the web! Its really strange. I delete the illustrator preferences, reboot and it works for about 2-3 minutes and the damn thing goes out again. What the hell

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 2:01 p.m. – Permalink
  • benfal99

    Trashing the preferences is an old-school trick. Works often for that kind of troubles.

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 2:11 p.m. – Permalink
  • epete22

    I have had this problem before on CS3 and I think i did a re install

    • and deleted all the preferences ect.– epete22
    + add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 2:35 p.m. – Permalink
  • session

    I looks like all my key commands are affected...what ya gonna do! thx guys

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 3:08 p.m. – Permalink
  • Milan

    pirated copy?

    • trust me this is not the issue.– horton
    + add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 3:25 p.m. – Permalink
  • session

    YUP!

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 5:06 p.m. – Permalink
  • horton

    there are 3 or 4 documented issues that you can troubleshoot... most common was update your MS Office, you may have to run the Office autoupdater several times, but eventually did the trick for me.

    i'll try to find the notes i posted but i doubt it will be found.

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 5:09 p.m. – Permalink
  • horton

    ...

    - update all Microsoft software
    - update all Quicken products
    - turn off shortcuts in Spotlight prefs
    - force quit "last.fm helper" in your Activity Monitor

    http://www.adobeforums.com/webx?…

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 8, 08, 5:19 p.m. – Permalink
  • session

    Im not sure what worked but I have my shift and space bar back...thx Horton!

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 9, 08, 12:32 p.m. – Permalink
  • epete22

    One thing that could happen is,,,,If you have a pirated copy and you download the adobe updates they will throw a bug in your creative suite.

    • haha.. you're jking right? use little snitch if it really concerns you.– horton
    + add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 9, 08, 1:42 p.m. – Permalink
  • e-pill

    is number lock on?

    next note >add note

    You must be logged in to add a note. Login now or register for an account.

    Cancel
    Dog-earAug 9, 08, 1:49 p.m. – Permalink

Login or Register to respond to this

Skip to main content